Policies
Effective Date: 17 May 2025
Contact Email: hello@about-thejourney.com
Company Address: Bizinz Point Dartford, Crown House, Home Garden, Dartford, Kent. England. United Kingdom DA1 1DZ
1. Cookie Policy
We use cookies on www.about-thejourney.com to improve functionality, understand user experience, analyze site usage, and process payments.
1.1 What Are Cookies?
Cookies are small data files placed on your device when you visit a website. They help remember your preferences and improve your user experience.
1.2 Types of Cookies We Use
- Essential Cookies: Necessary for the website to function (e.g. payments, login).
- Performance & Analytics Cookies: Help us improve our site experience. All analytics are anonymized and used solely to enhance value for our visitors.
1.3 Managing Cookies
You can modify your browser settings to decline cookies. However, this may affect your experience on our site.
2. Refund Policy
As we provide digital products and services, we do not offer refunds once a purchase is completed, unless required by law or otherwise explicitly stated.
Note: All prices on our website are listed in USD (United States Dollars). Currency conversions and applicable fees may apply at checkout depending on your location and payment method.
2.1 Digital Products
All sales are final due to the nature of digital delivery. Please review product descriptions carefully before purchasing.
2.2 Subscription Services
Subscriptions can be canceled at any time. Cancellations prevent future billing but do not refund past payments.
2.3 Service-Based Work
Refunds for strategic or consulting services are only offered if agreed upon in writing before work begins. Partial refunds may be considered for projects not yet started.
3. Terms of Service (Consultations & Strategies)
When you book a consultation or strategy session with About The Journey Ltd
- You agree to provide accurate information to guide the session.
- Sessions must be rescheduled with at least 24 hours’ notice.
- No-shows and late cancellations may result in forfeiture of the session.
- We provide advice and strategic recommendations, but implementation and results are your responsibility.
Note: All prices on our website are listed in USD (United States Dollars). Currency conversions and applicable fees may apply at checkout depending on your location and payment method.
4. Privacy Policy Summary
We collect minimal data to run our website and deliver services. Data collected includes:
- Analytics data (anonymized)
- Contact form submissions
- Payment processing details (handled securely via third-party processors)
We do not share your data with third parties except as required to fulfill our services or by law.
5. Contact Information
For any questions or concerns, contact us at:
Email: hello@about-thejourney.com
Website: www.about-thejourney.com
© About The Journey Ltd. All rights reserved.